Patient guide
How your visit works.
Two ways to be seen. Find your column below.
By secure video
From wherever you are in Idaho.
What you need
- A phone, tablet, or computer with a camera
- Wi-Fi or cell data that holds up
- A private spot where you can talk freely
- Your medications, doses, and pharmacy
Joining
Where you are
I'll ask you to confirm the address where you're sitting. I have to be licensed in the state you're physically in, and if something urgent comes up, I need to be able to send help somewhere real.
Traveling out of state? Let me know beforehand. And stay parked and private, never on the road.
At the office
Downtown Boise, second floor.
1015 W Hays St Suite 209 Boise, ID
Open in MapsParking
Street parking only, and it can fill up during the day.
Getting in
The building is unlocked during business hours, so come on up to the second floor, Suite 209. There's no front desk or check-in. Give yourself a little extra time for a first visit, and I'll meet you at your appointment time.
What to bring
- Photo ID and insurance card for a first visit
- Your medications with doses, plus your pharmacy
- Questions, written down. They're easy to forget in the room
Either way
What the visit itself looks like
During
- Review how you've been doing
- Talk through treatment and medications
- Ask questions. This is your time
- Build a plan together
After
- Prescriptions sent to your pharmacy
- Follow-up scheduled as needed
- Message through the portal anytime
- Statements available on request
Running late, or can't connect?
Message through the portal as early as you can. Appointments run back to back, so arriving well past your start time may mean a shorter visit or rescheduling. If a video link won't load, we can switch to a phone visit.